In-store & Ops
Marketing, Content & Social
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Samir Belkhayat, a director at Cegid and a man who cherishes his GoPro camera.
Jeffrey Ferguson, lecturer in pervasive and mobile computing at University of Westminster, takes a look at how new smartphones with two outward cameras will encourage the use of augmented reality.
As the retail and travel industries look to experiment with virtual reality (VR), mobile network EE has agreed to show this weekend's top Premier League football match in its stores using the technology.
Fashion retailer Karen Millen has been working with an array of tech companies to show other players in the industry how the in-store experience can be transformed via new hardware, software and customer-facing systems.
Jill Standish, senior managing director for retail at Accenture, speaks to Essential Retail about how retailers need to up their game to keep customers in their stores.
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Bixolon managing director and EastEnders fan Charlie Kim.
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Steve Matthews of Arca, who is a fan of classic comedy series Only Fools and Horses and Fawlty Towers.
AO.com director of customer experience, David Atherton, reflects on the retailer's use of technology in the contact centre and how automation is set to transform the customer experience.
Failure by retailers to get on top of any pay disparities could lead to adverse publicity, equal pay claims from employees and lost customers. Laura Farnsworth, partner at Lewis Silkin LLP, has her say.
Essential Retail chats to Aseem Sadana, SVP of products and strategy at IMImobile, to learn more about the world of chatbots and conversational commerce.
Although cash still makes up a significant percentage of transactions in the UK, new research from the BRC has highlighted its continued decline against the rise of the debit card.
Online and international revenue now represents one-fifth of Phase Eight's group sales, with the fashion retailer reporting a solid year of growth under new ownership.
Essential Retail attends the launch of BT's latest concept retail store, showcasing the technologies which can help digitise the in-store experience.
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today we hear from Tony Medford, sun-seeker, music fan and strategic director at London Graphic System.
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